Ref: 1779
Filed: 24/11/2022
Allegation: Poor Quality
Value: AUD 3,000.00
Dispute details:
Defective chrome on wheels
I have tried to contact manager or owner for several months now I purchased chrome 22” wheels and tyres and within 3 months the chrome is peeling badly basically they said I used chemical on the chrome making it defective but I never used anything but soapy water same as used to wash the vehicle !! They will not reply to me after several emails they just ignore me and when I call their offices they put the phone down in my ear !! They promote quality in the wheel and great customer service but I have not seen anything in the way of wothwr of them !! These wheel are defective from manufacture and I’m happy to have them tested for anything needed to prove I have done nothing wrong !! I have spent to me a lot of my savings on this vehicle to make it look nice and now it’s basically a wast of money
Attempts to resolve dispute:
2 months of constant phone calls and constant emails I can supply basically blaming me for chrome peeling
Response to accusation (by accused):
Nothing Filed yet
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