HEALTH FIRST GROUP PTY LTD, Unpaid invoice Dispute, Employee contacted and requested a window set exhaust fan to be replaced - Disputes Register
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Ref: 2051
Filed: 23/03/2023

Accused Company:


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Company number: au-615547772

NAMBOUR, Queensland, 4560

Allegation: Unpaid invoice

Value: AUD 437.16

Dispute details:

Blatant refusal to pay for electrical installation

Employee contacted and requested a window set exhaust fan to be replaced as there was a health/safety issue caused by a dryer omitting heat/humid air throughout their premises.
Electrical tradesman purchased & installed the window-set exhaust fan the following day.
Invoice sent and multiple reminders sent (email programme shows the invoice/reminders were viewed) over the course of 2 months but ignored.
Emailed multiple times asking if there was an issue but not acknowledged until legal action was mentioned. The one and only email received by them stated they were disregarding the invoice as their employee was not authorised to request the service nor was it checked with their landlord for permission. (permission does not need to be granted from a Landlord for a commercial property/tenancy agreement for fixtures. eg light fittings, exhaust fans etc)

Attempts to resolve dispute:

Multiple emails requesting payment.
Letter of demand issued

Response to accusation (by accused):

Nothing Filed yet
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Katrina Robinson

Picton WA 6229 , Australia

Dianella Electrics