, Unpaid invoice Dispute, The business did not pay their invoice on time and was given - Disputes Register
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Cody and Sioux
Ref: 2463
Filed: 08/01/2024

Accused Company:

Cody and Sioux

File a Dispute against this company

Trading Name:
Company number: ca-0
Website: codyandsioux.com/collections/outerwear

1312A 9th Ave SE
Calgary, AB T2G 0T3
(403) 264-2489
#13, 45 Bow Street
Cochrane, AB T4C 0T4
(587) 493-0189


Allegation: Unpaid invoice

Value: CAD 1,562.10

Dispute details:

Unpaid Invoice

The business did not pay their invoice on time and was given a grace period. Multiple automatic reminders were sent and personalized emails trying to connect with no response.

When a response was finally given, the business tried to sell back the product as it didn’t sell well for them. They were told that this isn’t how we operate and unfortunately they would have to keep the products as it had been 45+ days since they ordered and payment would still be required. They then tried to have the prices adjusted and when told that this also wasn’t an option, they did not reply and blocked all social media accounts.

They were contacted many times after this to give them a final chance to pay before taking things to the next step with no reply.

Attempts to resolve dispute:

Multiple. Automatic reminder emails, personalized emails, grace periods.

Response to accusation (by accused):

Nothing Filed yet
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Erin Mitchell

Nanaimo , Canada - British Columbia