Ref: 1674
Filed: 03/10/2022
Accused Company:
Strata Plan #LMS 3905 The Crystal Office
File a Dispute against this companyCompany number: ca-0
VANCOUVER, BC
Canada
Allegation: Unpaid invoice
Value: CAD 3,406.20
Dispute details:
Window Cleaning for Strata: LMS 3905
Invoice Date: August 11, 2021
Invoice # 6669
Attempts to resolve dispute:
Heath Purssey
Remi - Wayne Cau
Both were contacted repeatedly via email, the original invoice was sent to them
Eric Javier can be reached at crystaloffice@remirealty.ca
Current Property manager, whom we have been in communication with regarding the unpaid invoice.
Response to accusation (by accused):
The invoice is between Sea To SKy Cleaning and Strata Corporation LMS 3905 and not with REMI Realty. You need to remove REMI Realty immediately or subject to punitive damages litigation for damaging REMI Realty company name. The work performed was deficient. The windows cleaned were not cleaned with soap but rather with water and a brush from the 3rd floor with an extendable brush to the height of a 6 floor building. This meant that the windows were dirtier after the cleaning than before. No attempts were made to wipe the windows after. When the Strata Corporation complained, and sent pictures of the deficient workmanship. The company responded that they had done the work at a discounted rate and that there was no deficiency. They refused to come back to address the deficiencies. The strata corporation has tried to resolve the issue, but the owner does not want to be reasonable.