KALL PLUMBING & HEATING CORP., Unpaid invoice Dispute, Kas Soughyan asked me to do three jobs for his client, a - Disputes Register
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Ref: 2378
Filed: 16/10/2023

Accused Company:


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Company number: ca-2006616

Stouffville, Ontario
Canada - Ontario

Allegation: Unpaid invoice

Value: CAD 4,463.50

Dispute details:

Refuse to pay after Quote is agreed and jobs are completed.

Kas Soughyan asked me to do three jobs for his client, a chained wholesale warehouse in three different locations in the GTA area. The prices for each location and testing for each device were sent to Kas and approved by him BEFORE I went to do the jobs. He then sent me the time, location, and supervisor information for each job site. I invoiced him for each job after I completed the job at each location. However, he first asked me to wait for payments until all three jobs were completed. When I finished at the last location and sought payments, he didn’t reply to me for over a week and then refused to pay. He was finding all kinds of excuses and questioning my quote which was approved by him before I started the job. He forced me to give him my “hourly rate” which I don’t use to charge for the jobs he asked me to do. He said he cannot get the money from his customers so he can’t pay me. I tried to explain to him that I charged by flat rate and the testing is quoted by each device. However, he did not listen to me or reply to my emails. He even hung up on me when I tried to explain to him.

All invoices are due upon job completion. Regrettably, the payments are still outstanding, and we have not heard from Kas Soughyan.

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Canada - Ontario