KID DROP INC., Unpaid invoice Dispute, Software development and hosting services were unpaid by the former client. The - Disputes Register
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KID DROP INC.
Ref: 2298
Filed: 14/08/2023

Accused Company:

KID DROP INC.

File a Dispute against this company

Company number: ca-AB_2022155226
Website: www.kid-drop.com/

FORT MCMURRAY, AB
Canada - Ontario

Allegation: Unpaid invoice



Value: CAD 4,543.13


Dispute details:

$4,543.13 for unpaid services to fix third party problems.

Software development and hosting services were unpaid by the former client. The former client wanted to do an audit, via a third party, of the software developed by my firm, however, an unintended situation occurred where the third party leaked the software code and credentials from the hosting site. In order to resolve this, my firm was contracted out to partially fix the solution. In addition, my firm was contracted to fix bugs related to performance issues and integrations. Both the third-party fixes and the bug fixes were requested by the former client to complete. However, the former client then refused to pay for the development.

Attempts to resolve dispute:

1. Submission of invoices and follow-up per invoices
2. Summary of invoices submitted
3. Clarification on the payment required and the reasons for the payment discussed in great detail via email.
2. 2 more follow-ups.
3. Submitting the firm's Official Legal Action Document.

Response to accusation (by accused):

Nothing Filed yet
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Complainant:

Helmut

Woodstock , Canada - Ontario