Old Kent Road Financial Inc., Unpaid invoice Dispute, Total outstanding invoices are comprised of services rendered for two Old Kent - Disputes Register
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Old Kent Road Financial Inc.
Ref: 2371
Filed: 10/10/2023

Accused Company:

Old Kent Road Financial Inc.

File a Dispute against this company


Company number: ca-CC_9558926
Website: okrfinancial.com

CALGARY, Alberta
Canada

Allegation: Unpaid invoice



Value: CAD 42,635.00


Dispute details:

Client MIA when it comes to paying servoce invoices..

Total outstanding invoices are comprised of services rendered for two Old Kent Road Financial Inc. (OKR) files and total $ 33,731, The balance of the amount outstanding relates to monthly interest on the outstanding balance through 31 08 2023. Service invoices cover the period from February 2022 to August 2022.
The service invoices have been confirmed by the OKR accounting department as having been approved. A demand letter was forwarded to a senior executive in October 2022, there was no response from OKR. The demand letter specified that the outstanding account includes interest charges for which notice was appropriately provided to a senior executive and their staff.

Attempts to resolve dispute:

There have been multiple efforts to obtain payment. These include contact with a Senior Executive who in a June 2022 zoom call promised that OKR would settle the account balance, at that time, by the end of June 2022; an earlier email had suggested a delay of some two weeks from the normal payment date, which also was not honored. Emails and voicemails have been sent to, or left with, the Senior Executive over a period of time requesting a payment conversation, but no response other than the one zoom call has been received. Discussions with Accounting Staff have resulted in the staff indicating that they cannot provide a projected payment date since payment dates can only be approved by the Senior Executive.
As previously indicated a Demand letter for payment was forwarded to client in October 2022. Additional interest has been accruing on the account since that date.

Response to accusation (by accused):

Nothing Filed yet
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Complainant:

Peter Hodge dba Ironmonger Lane Financial Services

Rosemere , Canada - Quebec