BONHEUR INC., Unpaid invoice Dispute, Through a mutual friend, I was put in touch with the owner - Disputes Register
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Ref: 2570
Filed: 12/04/2024

Accused Company:


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Company number: ca-ON_1943358

Canada - Ontario

Allegation: Unpaid invoice

Value: CAD 125.00

Dispute details:

Unpaid fee for Graphic Design services

Through a mutual friend, I was put in touch with the owner of Bonheur, who needed help with re-designing his website. Me and the company owner had an hour-long meeting discussing the services I would provide and he agreed to hire me. Over further text messages, he also agreed to a set pay rate of $25/hr. Once I had created the initial logo designs and brand kit samples, I sent him the materials along with the time it took me to prepare them and the total cost. He responded to my email with a confirmation that he would e-transfer my payment. He never made the payment and never responded to me again.

Attempts to resolve dispute:

From the day he said he would make the e-transfer on 02/12/24, I attempted to contact him multiple times over the next 25 days until 03/08/24, with no response. These attempts included emails, phone calls, and text messages. I also reached out to our mutual friend with this issue, who also tried to contact him with no response. As of today 04/12/24, I still have not received my payment or any form of communication from him.

Response to accusation (by accused):

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Alia Qureshi

Ottawa , Canada - Ontario