TRANS DEN INC., Unpaid invoice Dispute, Trans Den engaged our company, Inteltum Consultancy Inc., in October 2023 to - Disputes Register
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Ref: 2583
Filed: 25/04/2024

Accused Company:


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Company number: ca-ON_5015856

Canada - Ontario

Allegation: Unpaid invoice

Value: CAD 16,950.00

Dispute details:

Consulting and advisory fees for the creation of company digital plans to support federal CDAP Digital Adoption Program

Trans Den engaged our company, Inteltum Consultancy Inc., in October 2023 to assist in creating digital adoption plans for their CDAP Program submission and securing government grants. The scope of our work was to assess and develop comprehensive digital plans, including the following components. Our team dedicated close to 4 weeks to crafting detailed plans for Trans Den, delivering them on October 30th, 2023. Trans Den signed an agreement stipulating payment upon plan approval and government reimbursement receipt. They confirmed receiving CDAP program approval in December, along with government grant reimbursement. Despite multiple reminders, Trans Den has not responded to our emails or calls, defaulting on their payment obligation. This is also a non-compliance with the government grant agreement with the CDAP Program.

Key components of the digital plans included:

Conducting several meetings with clients to assess their current technology landscape.
Deploying business analysts, digital transformation experts, and project managers to support activities, including:
Executive summary
Business & technology current state analysis
Key business information
External issues & business goals
Business model & process analysis
Key technology information
SWOT analysis
Digital adoption analysis & recommendations
Implementation roadmap
Maturity scores

We seek resolution on this matter promptly to uphold the terms of our agreement and ensure compliance with government grant regulations.

Attempts to resolve dispute:

Several since January 2024

Response to accusation (by accused):

Nothing Filed yet
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Mississauga , Canada - Ontario