
Ref: 2081
Filed: 07/04/2023
Accused Company:
ML PERFORMANCE LIMITED
File a Dispute against this companyCompany number: gb-09676118
Unit 5b, Lyne Mushroom Farm Longcross Road
Lyne, Chertsey, Surrey, KT16 0DH
United Kingdom
Allegation: Poor Quality
Value: GBP 379.54
Dispute details:
Faulty good
I purchased 2 numbers side skirts and 1 rear window spoiler from ml performance ltd on the 9th February 2023, I went through Company called Klarna which was paid in 3 payments, when I received the car parts they don’t fit my car and reported back to ML performance, I also test fitted these using only duct tape and no drilling or fixing with bolts that where supplied with the order, ML performance told me that RIGER from Germany said that these aftermarket parts do fit, I was then told them I would contact Mercedes body shop of Agnew Belfast I also received a reported saying that they are not for my car which I forwarded on to ML performance, so in the meantime Klarna are investigate the problem and are on my side regarding this issues, but in the meantime ML performance are saying now I have fitted these to my car under there instructions they can’t take them back as I have used all the fitting and bonding mastic which is not true nothing has been used from the order I have sent emails showing all the original parts are in the same condition as I have received them, this is just a delaying tactic not to refund money back to klarna, this has caused me so much distress and disappointment for this company, I have also did a company check company records which are overdue in red writing since 2020 which is not a good sign,
Attempts to resolve dispute:
I have contacted them several time and nothing is happening these parts are faulty
Response to accusation (by accused):
Nothing Filed yet
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