THAMES SOLAR ELECTRIC LTD, Unfulfilled contract Dispute, We purchased a fully fitted widebeam canal boat, which, when delivered had - Disputes Register
Login Create an account
Ref: 1764
Filed: 15/11/2022

Accused Company:


File a Dispute against this company

Company number: gb-11854459

Summit House
Horsecroft Road, Harlow, Essex, CM19 5BN
United Kingdom

Allegation: Unfulfilled contract

Value: GBP 223,359.00

Dispute details:

Not Fit For Purpose

We purchased a fully fitted widebeam canal boat, which, when delivered had considerable defects including electrical faults, issues with the hot water and heating, deviations from the agreed specification, and a missing declaration of conformity to the recreational craft directive, so we couldn’t get a river licence.

Attempts to resolve dispute:

After 3 months of failed snag fixes we rejected the boat, but were told it is not returnable. We enlisted a surveyor to carry out a full survey of the vessel, which found further faults including hazardous wiring, incorrectly installed components and a vent hole so low to the waterline that it could not be classed as a category D vessel. Still the boatbuilder refused to take the boat back, or to enlist his own surveyor in order to agree a schedule of works to fix the issues. A year on and we still can’t get a river licence, the boat is uninsured and needs lifting out of the water for a refit which has been estimated at around £85k.

Response to accusation (by accused):

Nothing Filed yet
Is this your company? Click here to respond to this Dispute


Natalie Bartlett

St Neots, Cambridgeshire , United Kingdom