FRONTLINE FALL PROTECTION INC., Unpaid invoice Dispute, Goods were delivered according to Frontline's PO and the approved sample we - Disputes Register
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Ref: 1746
Filed: 09/11/2022

Accused Company:


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Company number: us-P18000060469

United States - Florida

Allegation: Unpaid invoice

Value: USD 18,365.00

Dispute details:

Refusal to pay outstanding invoice

Goods were delivered according to Frontline's PO and the approved sample we provided. They refuse to pay the outstanding invoice based on groundless claims and expectations of labelling and packaging that was not previously requested nor was specified on their PO. The product was delivered in perfect condition, as ordered, and complies with all required standards and codes.

Furthermore they refuse to allow us to pick up other product that was shipped with their order and delivered to their warehouse.

Attempts to resolve dispute:

We communicated and explained that we supplied the order as requested and that the additional demands were never requested.
We provided instruction stickers at no additional charge and offered to adhere them to the product in their warehouse and requested that we pickup our goods at the same time but we were rejected. We were then told we were not welcome and were threatened with trespassing if we came to their facility.
We agreed to accept the product return at their cost for all shipping but have not had any further response.

Response to accusation (by accused):

Nothing Filed yet
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Michele Melic

Burlington , Canada - Yukon

Integrity Worldwide